Erin Jones

Erin Jones currently serves as a Managing Director & Chief Operating Officer where she is responsible for Portage Point’s operations and talent engagement functions including resource management, standard operating procedures, compliance, technology, recruiting and onboarding, learning and development, performance management, engagement and retention, total rewards and culture. In addition to leading operations and talent engagement, she supports client engagements across the organizational health and performance spectrum.

Erin’s expertise includes organizational design, resource management, CRM, compliance, career and learning path development, engagement strategy design and execution, culture analysis and improvement, performance management strategy, rewards and recognition programs, team cohesion and alignment and change facilitation. Selected clients have included Allergen, Allstate, Astellas, Cars.com, CME Group, Federal Reserve Bank of Chicago, Grainger, IMC Financial Markets, KPMG, Loyola University Chicago, Lundbeck, RSM and Takeda Pharmaceuticals.

Prior to joining Portage Point, Erin was a Principal at sr4 Partners, an organizational health consultancy where she was responsible for team optimization, client engagement and project management. Erin spent ten years at sr4 developing extensive organizational culture and leadership experience to help organizations operate at their full potential. Erin achieves this by amalgamating principles of learning design, change management, appreciative inquiry and capacity-building to improve individual, team and organizational performance.

Erin earned her master’s degree (Summa Cum Laude) in Geography & Environmental Studies from Northeastern Illinois University. She was awarded the prestigious Stuart S. Bamforth Prize for Excellence while earning her bachelor degree from Tulane University.